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Karolos Tsiligkirian

GIM Agency founder · application builder · author · educator

Karolos Tsiligkirian is the founder of GIM Agency and Ergonya, an application builder, author and educator. His work combines business strategy with hands-on delivery of AI applications and automation.

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Karolos Tsiligkirian — ERGONYA · POWERED BY GIM

From strategy to implementation.

He founded GIM Agency in 2009. At Ergonya, he is involved in understanding business needs, designing solutions and making key decisions through delivery.

On the blog, he writes about AI applications, automation and putting technology to work in everyday business. The focus is practical: what you can do, what needs care and when an idea is worth turning into a system.

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ARTICLES BY THE AUTHOR

AI with practical value.

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16 October 2026

How can I translate my website with AI without changing the offer?

Natural wording in another language should not become a different business promise. Start with a glossary, one page and a clear approval process.

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Blue channels separate incoming tokens; a lime barrier holds one lane for review.

15 October 2026

Decision-1: should AI route your customer requests?

A model can identify a billing issue without being allowed to issue a refund. A practical way to test Decision-1 and compare it with your existing helpdesk.

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14 October 2026

How can I write accurate product descriptions with AI?

A USB-C cable is not a charger, and an empty battery field is not permission to guess. Write useful product copy from facts you can verify.

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13 October 2026

Muse Wonder: what should your business test first?

Check the access route, then test one changing requirement. A practical response to Meta’s October 12 announcement, without a rushed migration.

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12 October 2026

How can I find duplicate customer records with AI?

Two similar names do not prove you have one customer. Build a review list with evidence before merging anything.

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Three proposal folders above a comparison board with matching shapes, a missing item and an amber question mark.

8 October 2026

How can I compare supplier quotes with AI?

A lower unit price does not always mean a cheaper order. Use AI to organise the evidence, expose missing terms and prepare better supplier questions.

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7 October 2026

Claude in Google Workspace: what should my team try?

A new beta brings Claude into Google files. Start with one test document, clear edit boundaries and a reviewer before rolling it out to your team.

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5 October 2026

How can I write an SOP with AI?

Turn the way a task is actually done into clear instructions. Use AI for the first draft, then test the steps and resolve missing rules before approval.

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4 October 2026

How can I analyse customer feedback with AI?

Find recurring issues without losing the original comments. Start with a small sample, check theme counts and turn one verified finding into an action.

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3 October 2026

Claude Frontier Academy: who should lead AI in your business?

The new programme is not a general online course. Here is what changed, who it is for, and what to ask the person responsible for your next AI project.

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Highlighted fields on paper invoices beside a spreadsheet and a magnifying glass over an exception.

2 October 2026

How can I extract invoice data into Excel with AI?

Start with one invoice and a review table. A practical guide to extracting fields, checking the evidence and deciding when recurring automation makes sense.

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1 October 2026

Gemini skills are replacing Gems: what should your business do?

A practical plan for the Gems-to-skills transition: check your account, test one reusable instruction set and keep access and scheduling separate.

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30 September 2026

How can I turn meeting notes into action items with AI?

A checked task list helps the work move forward. Three practical routes, a copy-ready prompt and a fictional example with known answers.

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The same task cards pass through two parallel channels, with both outputs placed under an inspection lens.

29 September 2026

Claude Sonnet 5.5: should my business switch?

A new model is a reason to test, not to replace everything. Three practical routes, a comparison prompt and checks before rollout.

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Paper data tables connect to an illustrated report with comparison charts and an exception marker.

28 September 2026

How can I create a weekly sales report with AI?

From an Excel export to a report you can check. Three practical routes, a ready-to-use prompt and a small sample with known answers.

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23 September 2026

How can I find answers in company documents with AI?

Local folders, Drive or SharePoint? See what you can try with ChatGPT Work, Claude, Grok and MCPs before you need a custom application.

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Demo proposal with a cover, scope of work and estimate, ready for review.

23 September 2026

How can I automate sales quotes with AI?

Less digging through emails and old files, more ready-to-review drafts. How to organise AI-assisted quotes, from the first enquiry to sending the proposal.

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23 September 2026

How can I automate business emails with AI?

Connect your inbox to ChatGPT, Claude or Grok. Practical prompts, MCPs and bots to get started, and when to bring the workflow together with Ergonya.

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